3 Tips for Better Socialized Customer Service
In honor of Dreamforce kicking off today in San Francisco, I decided to share an article from Software Advice Analyst Ashley Furness. She passed along this preview for a unique social customer...
View ArticleEducause: Enabling the Social Campus
In order to remain competitive and succeed in today’s high-pressure university environment, university CIOs are looking at new ways to use mobile, social and cloud technology to not only enable BYOD...
View ArticleThe CIO and Higher Education
On February 12th, I’ll be teaming up with esteemed CIO experts, Michael Krigsman, Gene Kim and Phil Komarny, at Seton Hill University for an interactive workshop on the CIO’s role in what is becoming a...
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